Ascension Wharf Privacy Policy

Ascension Wharf ("we," "our," or "us") operates a content distribution and brand growth platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services, including our integrations with third-party platforms such as TikTok, Instagram, YouTube, Facebook, and Snapchat.

1. Information We Collect

We collect information you provide directly, information collected automatically, and information from third-party platforms you connect to our service.

• Account information: Name, email address, and business details provided when you contact or onboard with us.
• Platform credentials: OAuth tokens from connected social media accounts (TikTok, Instagram, YouTube, Facebook, Snapchat) used solely to post content on your behalf.
• Content data: Videos, captions, and metadata you provide or that we create as part of the service.
• Usage data: Pages visited, actions taken on our website, browser type, IP address, and device information.
• Analytics data: Post performance metrics, view counts, and engagement data retrieved from connected platform APIs.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our content distribution services.
• Post content to your connected social media accounts on your behalf.
• Retrieve performance analytics from your connected accounts.
• Communicate with you about your account and services.
• Comply with legal obligations and enforce our terms.

3. TikTok API Data

When you connect your TikTok account, we access the following data through the TikTok Content Posting API:

• video.publish: To upload and publish video content to your TikTok account on your behalf.
• video.upload: To initiate video uploads to TikTok's servers.

We do not sell, share, or use TikTok user data for advertising purposes. TikTok data is used exclusively to fulfil the content posting service you have requested. Data obtained through TikTok APIs is not transferred to third parties except as required to operate the service.

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers: Third-party tools that help us deliver the service (e.g., cloud storage, API infrastructure).
• Platform APIs: Information necessary to post content is transmitted to the respective social media platforms per your instructions.
• Legal requirements: When required by law, regulation, or legal process.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. OAuth tokens are stored securely and revoked upon your request or account termination. You may request deletion of your data at any time by contacting us.

6. Security

We implement industry-standard security measures to protect your information, including encrypted storage of access tokens and secure HTTPS connections. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Revoke access to any connected social media account at any time.
• Opt out of communications from us.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Last updated" date at the top of this page.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Ascension Wharf
Email: vedantjadav110@gmail.com
Website: ascensionwharf.com

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